Contact Us

Inquiries should be submitted ONLY through our support ticket system.

BEFORE SUBMITTING A TICKET

» Please ensure you provide us with your username.
» Make sure you check our FAQ/TOS or visit our forum - the answer may already be there.
» Please take note Online orders are fulfilled within 2-5 working days.

New Ticket
Submit a new ticket to place a request with support or customer service.

View Ticket
Check the status at anytime of a previously submitted ticket.

We try to reply to all tickets as soon as possible, usually within 2-3 business days. Please note that canned messages may be used to reply to tickets if they are of a common issue, regardless of the subject matter.

Address
Our mailing address is provided for correspondence only:
Bux.to, Ltd., 8 Copthall, Roseau Valley 00152, Commonwealth of Dominica

Email
customerservice@bux.to (for general inquiries only).